Payment

We accept Visa, MasterCard, American Express, and Discover through PayPal only. We also accept money order and cashier's checks. We do not accept international credit cards or personal checks.


Sales Tax

There is no sales tax on your purchase unless your item is shipped inside the State of Missouri then it is subject to the Missouri Resident Sales Tax of 6.725%.


Phone Number

Please send us you phone number! If your order is shipped by one of our freight lines they do require a contact phone number to contact you to schedule delivery. Once your order arrives in your city they will call you to set up a delivery day.
On UPS shipments no phone number is required.


Shipping Policy

Unless otherwise noted, shipping rates are included as a flat fee. We do not ship outside the Continental United States, nor do we ship to PO, APO, or FPO boxes. Smaller items will be shipped via UPS Ground while larger items will be shipped through our network of interstate common carriers that specialize in shipping large items. Please note, items shipped via common carrier will be considered residential curbside delivery. The carrier will call to schedule a delivery appointment once the product has arrived at your local/regional terminal. A signature is required at time of delivery. Our carriers deliver Monday thru Friday. No weekend deliveries. Extraordinary delivery locations (such as an island or mountaintop) may create additional delivery charges. Sorry no shipping to Hawaii, Alaska or Puerto Rico


Ship times: 10 to 14 working days

Shipping Rate: Shipping is set at a flat rate which is stated in each listing
Ad-Mark uses UPS ground for small items. For larger items we use ground Interstate Common Carriers who specialize in transporting large products. Once the product arrives in the nearest metropolitan area, the firm will call you to arrange for the delivery date & time window [either am/pm]. Please send us you contact phone number with your payment.


Important Additional Shipping Info

- Ad-Mark will not ship outside of the Continental U.S.
- We do not ship to APO addresses, FPO addresses or PO Boxes.
- We include insurance on all shipments.
- Deliveries are made during the weekdays only. No weekend deliveries.  

Shipping Damage

Despite our best efforts to the contrary, items will occasionally be damaged in transit. Typical remedies include a replacement unit or parts, or a damage allowance. To ensure fairness for all involved parties we ask that you carefully open and inspect each package for any visable external damage prior to accepting the delivery. DO NOT SIGN FOR THE PRODUCT WITHOUT INSPECTING IT FIRST. If any damage is found we ask that you refuse the delivery and contact us within 48 hours. If delivery is refused we will ship a replacement item as soon as possible. If damage is discovered after the items have been signed for our options will be greatly limited, so again, we ask that you inspect each and every package prior to accepting delivery. You accept product condition liability once you sign off on the delivery receipt

Return Policy

Back to Top

You can return an item within 14 days from the time you received the product.

Your will need to contact us at admarkproducts@swbell.net to obtain a return authorization (RA#) prior to returning your product so we can process your return. You will be responsible for shipping the item to us using the same method of transportation as was used when the product was delivered. Products must be returned in their NEW original condition as shipped from the manufacturer. Boxes, packing materials, wrappers, cartons, instruction manuals, warranty cards and products must be in their ORIGINAL condition without markings, tape, folds or defacing. Products returned in other than new condition or returned in damaged or unacceptable condition will be returned to you. All returns are subject to a 20% restocking fee. The original shipping charges are not refundable. Refurnbished items are not returnable but have the full warranty if there is a problem. A credit will be issued after the item has been received and inspected.

Warranty

Back to Top

ALL PRODUCTS WE SELL ARE SHIPPED TO YOU IN THE FACTORY SEALED BOX WITH FULL FACTORY WARRANTY UNLESS OTHERWIZE INDICATED!

Your satisfaction is out top priority! We are a factory authorized dealer on all the products we sell. All merchandise you purchase from us is covered by the full manufacturer s warranty. All product defects will go thru the manufacturer for service. For your convenience we have listed service number in our ebay store. We also can assist you with the manufacturer if you have problems but the warranty is ultimately the manufacturer s responsibility. Therefore in the rare event you receive a product that needs service please call manufacturer number we have provided.

Privacy Statement

Back to Top

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Back to Top